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Click here for workshops not currently scheduled but available by request

Targeted at anyone working in a support role with families and young people, this workshop is a popular favourite which regularly receives rave reviews by participants. All who work with families, children and young people must have as their focus the safety and well-being of the children. An ability to assess the risk of harm, and to recognise both protective factors and indicators of danger, is crucial. This one day workshop provides an opportunity for participants to develop their knowledge and skills specific to work with families where the well-being of children is a focus. Participants will have the opportunity to apply core concepts and knowledge to their own practice context.

Who should attend?

Workers providing early intervention and family support services; people who work with young parents and families in crisis; workers in housing, DFV, and health services.


  • February 28, 2019
    9:30 am - 4:00 pm

Administration workers are often the first persons with whom a client or potential client of your agency will have contact. When that initial contact is by an upset, highly anxious or angry client, it is not easy to find the right response. This workshop equips and supports administration workers in their role of providing ‘first-up’ responses to clients and members of the public who present in person at reception or over the phone. We consider how to interact calmly and safely with people who are presenting in a state of crisis or affected by alcohol or drugs, including how to convey empathy while encouraging the client to contain their anger or upset or behaviour. A workshop for all admin workers who may be ‘first-up’ in responding helpfully in difficult situations or helping to de-escalate potential crises.

Who should attend?

Administration workers in human service agencies who have direct ‘front counter’ or telephone contact with clients and members of the public.


  • March 13, 2019
    9:30 am - 4:00 pm

Supervisors in the area of child, youth and family welfare commonly learn how to supervise solely through ‘on the job’ experience. Their main source of knowledge may be their own experiences of being supervised. This interactive one-day workshop helps supervisors in child and family welfare and youth services to understand supervision as a specific area of practice and to develop their practice skills in this area.  Participants consider contemporary thinking and knowledge around supervision frameworks and models and are supported to use this in developing their supervision practice approach.

Who should attend?

Government and community agency workers currently supervising staff, new supervisors and workers interested in taking on a supervisory role.

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  • May 2, 2019
    9:30 am - 4:00 pm

Frontline workers confront increasingly complex family situations where the safety of children and young people is linked to serious and seemingly chronic parental issues. These issues can also complicate engagement, relationship-based practice, goal-setting and planning. This workshop considers practice skills in working with families to make a difference, when parental issues relate to the often concurrent issues of mental health, substance misuse and family violence. This workshop reflects upon frameworks for understanding parental functioning, including complexity and change theory, and considers how best to respond to the needs of children in these circumstances. Workshop content is evidence-based and focuses on decision making which balances safety with least intrusive intervention.

Who should attend?

Child protection workers in government and community agencies, including investigation and assessment, Family and Child Connect, Intensive Family Support, statutory intervention services, Family Wellbeing Services, foster and kinship care support services, Assessment and Service Connect practitioners and reunification services.


  • May 22, 2019
    9:30 am - 4:00 pm

Safety and risk assessments are foundation skills for effective child protection practice, underpinning all decisions about safety and support. This comprehensive workshop uses evidence-based knowledge to develop participants’ understanding of the concepts central to risk assessment in contemporary child protection practice. Beyond a core understanding and skills-base in child protection, this workshop challenges participants to examine how they apply knowledge in practice. Practical exercises, using frameworks which reinforce good quality assessments, enable participants to increase their competence in making comprehensive assessments and defensible decisions.

Who should attend SaFa training?

Child protection workers in government and community based services, including Family and Child Connect, Intensive Family Support, statutory intervention services and FIS, alternative care and reunification services, Aboriginal and Torres Strait Islander Family Wellbeing services, Assessment and Service Connect practitioners. Both experienced workers and those newer to the field will benefit.


  • June 12, 2019
    9:30 am - 4:00 pm

How often have you heard this phrase ‘it takes a village’? In contemporary child welfare work we know and believe this to be true. We also know that too many of the families we work with remain isolated and excluded from the connections and opportunities they need to create the life they want. We know they often feel trapped under the weight of a ‘spiral of disadvantage’, that sometimes they – and we! – can’t clearly understand or articulate. This can affect our ability as workers to help families escape this disadvantage and succeed in moving forward.
This workshop offers a contemporary and practice-oriented frame of reference for the use of social inclusion theory in family support. Clarify your understanding of social exclusion and how exactly it can impact upon the ability of the families you work with to achieve the goals they have set for themselves. Consider how to harness the concepts and resources of social inclusion, in practice, to support families in overcoming exclusion and disadvantage. Think through how to help realise opportunity for families and support them to create their own village, within the family support role. How can social inclusion concepts be used to plan and deliver effective family support services to families?

Who should attend?

For government and non-government managers, supervisors and practitioners working in family support and reunification services.

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  • June 27, 2019
    9:30 am - 4:00 pm

Work with young people with ‘high risk’ behaviours can carry shock potential – for young people themselves and others around them, including front-line workers. Workers often face the tricky challenge of providing an immediate response to extreme and dangerous behaviour by young people, in order to provide safety, while at the same time trying to connect with the hidden pain, trauma and unmet need underpinning this behaviour. This carries the inbuilt conundrum of maintaining a planned approach in the face of continuing crisis. If you are grappling with this ‘high voltage’ work then this is the workshop for you. It is informed by the AIM4® concept map, which supports a practical and effective approach to working with vulnerable young people, grounded in contemporary thinking and research.

Who should attend?

Workers in statutory and community services who work with young people with complex needs and challenging behaviour, including child safety, youth justice, education settings, residential care, youth services.

Details Price Qty
Workshop Registration $330.00 (AUD)*  

* price includes taxes


  • July 17, 2019
    9:30 am - 4:00 pm

This advanced workshop assumes that participants have a working knowledge of the impacts of disrupted attachment, trauma and loss upon young people in care or disengaged from family. We know that these issues underpin the often challenging behaviour of these young people. But how best to respond? This workshop takes a very practical approach to applying this theoretical knowledge in everyday work with troubled young people. It considers effective behaviour guidance, staying safe when behaviour is extreme, and responding to behavioural crises in ways which apply the evidence about ‘what works’ in addressing the underlying causes of the behaviour.

Who should attend?

Experienced workers in both government and community services working with young people, including youth workers, direct care workers in residential services for young people, statutory child protection and juvenile justice workers.

Details Price Qty
Workshop Registration $330.00 (AUD)*  

* price includes taxes


  • August 22, 2019
    9:30 am - 4:00 pm

Work to reconnect or reunify children, young people and their families is complex, sensitive, challenging and rewarding. It must be done well. We know that most children and young people living away from their families will return home – at some point, in some way. Even for those who cannot ‘go home’, research suggests there are benefits in family connection. The craft of this work lies in how to determine the optimal level and nature of this connection for individual children and young people. If you are interested in exploring this area of practice with a view to clarifying and consolidating your understanding, skills and approach, this is the workshop for you. Contemporary thinking and research inform activities designed to develop your knowledge and skills in: assessing safety; planning effective support and intervention; and collaborative work with children, young people, their families and carers in this emotive and critical work.

Who should attend?

Government and non-government alternative care and reunification workers, residential care workers, foster and kinship care support workers

Details Price Qty
Standard Price $330.00 (AUD)  

  • September 5, 2019
    9:30 am - 4:00 pm

Recording – particularly making case notes – is essential to effective child and youth work but can be difficult to do well. This highly interactive workshop examines the science and the art of recording in various contexts, with a focus on case notes. Learn how to write well-structured documents which achieve their purpose as tools to help protect and support children and young people. Participants will learn to apply the ‘rules’ for succinct but effective recording, including efficient and useful case notes, assessment notes and action plans, and well-supported practice decisions.

Who should attend?

Government and community agency workers, family support workers, youth workers, foster and kinship care support workers, intervention service workers, Assessment and Service Connect practitioners.

Details Price Qty
Workshop Registration $330.00 (AUD)*  

* price includes taxes


  • September 19, 2019
    9:30 am - 4:00 pm

Administration workers are often the first persons with whom a client or potential client of your agency will have contact. When that initial contact is by an upset, highly anxious or angry client, it is not easy to find the right response. This workshop equips and supports administration workers in their role of providing ‘first-up’ responses to clients and members of the public who present in person at reception or over the phone. We consider how to interact calmly and safely with people who are presenting in a state of crisis or affected by alcohol or drugs, including how to convey empathy while encouraging the client to contain their anger or upset or behaviour. A workshop for all admin workers who may be ‘first-up’ in responding helpfully in difficult situations or helping to de-escalate potential crises.

Who should attend?

Administration workers in human service agencies who have direct ‘front counter’ or telephone contact with clients and members of the public.

Details Price Qty
Workshop Registration $330.00 (AUD)*  

* price includes taxes


  • November 7, 2019
    9:30 am - 4:00 pm


Workshops not currently scheduled but available for delivery on request

Playing It Safe – child safety risk management for educators (two hours)

Every school and childcare service has a duty of care and legal obligations around ensuring the safety of children and young people from abuse. The educators and others involved will be aware of the child protection policy – but is this enough? It needs to be acknowledged that sexual abuse and other harm can and does occur in school and childcare settings. And then there is the responsibility of being alert to the needs of children and young people who may be at risk at home. This short workshop goes beyond the basics and assists your key people – teachers, group leaders, in-home educators – to not only recognise child protection issues, but also to respond appropriately to the children and young people relying upon their vigilance.

Who should attend? This workshop is aimed at schools and childcare services, of all types and across the P-12 spectrum. Contact us to arrange a suitable time for us to come to you, including evenings.

Make an enquiry

Building the Picture for educators – identifying and responding to harm and sexual behaviour (half-day)

This half-day workshop equips educators with knowledge and skills to meet mandatory training requirements for identifying and responding to harm. It considers concepts of abuse/neglect and likely harm to children, within the context of legal requirements and duty of care. It explores children’s sexual development and distinguishes between normal and problem sexual behaviour, providing a framework that guides educators in responding to all types of sexual behaviour including problematic behaviour. There is opportunity for participants to discuss behaviour and concerns encountered in work settings so that they leave the workshop with more confidence and potential solutions.
Who should attend? Child care educators, child care directors, family day care educators, outside school hours (OSHC) educators and directors.

Make an enquiry

Child Sexual Abuse – dilemmas and decisions

Judgments about the safety needs of children in families where sexual abuse is alleged, or has occurred outside the family, can be extraordinarily difficult to make. This one-day workshop considers the many factors to be assessed in arriving at a defensible decision, within a framework which integrates both knowledge of the dynamics of families affected by sexual abuse and the sometimes conflicting needs of children and young people.

Who should attend? Child protection workers in government and community agencies, including investigation and assessment, intensive family support, statutory intervention services, alternative care and reunification services.

Make an enquiry

Weaving the Tapestry – applying relationship based parenting approaches in family support

Parenting approaches have changed significantly with the emergence of attachment theory and neuroscience based understandings. How do we use this advanced knowledge in practical everyday parenting? This workshop takes you on a journey of discovery towards applying attachment principles in the daily parenting of children and invites you to consider how you use this knowledge in your family support work. You’ll have an opportunity to understand Circle of Security™ concepts and how to talk about these with families you support. Parenting approaches that strive to control behaviour do not respond to children’s underlying needs and feelings. Relationship based approaches such as Circle of Security™ allow parents to see behaviour as a form of communication. This workshop will give you an overview of these approaches so that you in turn can support the parents you work with.

Who will benefit? Family support workers, foster care support workers, family intervention workers, child safety staff, child care workers, anyone who provides skills-development and support to the families or carers of young children.

Make an enquiry

For The Record – effective report-writing for child and youth work (half day)

Report writing ranges from assessment reports, internal accounting for actions taken (such as incident reports), summaries of work done with a family or young person(progress reports and final reports), advocacy and referral reports and court reports (including affidavits). All family and youth workers will at some time have to produce a well-argued report that gets your message across, either presenting a case on behalf of the client or presenting a well-articulated set of conclusions and recommendations. This workshop takes a highly practical approach to examining the structure and elements of any good report.

Who should attend? Government and community agency workers, family support workers, youth workers, alternative care workers, intervention service workers.

Make an enquiry