This privacy statement applies to personal data collected through the Encompass Family and Community Pty Ltd website and through services provided by the company. These data may be obtained through visits to the website, submission of online forms, personal or electronic enquiries about services, participation in training or work contracted to Encompass Family and Community Pty Ltd. These data may include name, email address, other contact details and credit card details.

Encompass Family and Community Pty Ltd is committed to protecting your privacy. Any information we collect in relation to any individual or organisation is kept strictly secured. We do not pass on/sell/swap any of your personal details to anyone else. We use your information to identify your orders, to enroll you in our workshop program, and to provide the requested service to you, that’s all.

Encompass Family and Community Pty Ltd does not provide personal data to third parties, other than when the information is provided for a specific purpose related to the reason it was collected. Where the company sub-contracts administrative or other activities, those contractors are bound by the Encompass Family and Community Pty Ltd privacy statement prohibiting them from using the personal information provided to them for any other purpose than that for which it was provided.

The only other circumstances under which personal information may be disclosed is where Encompass Family and Community Pty Ltd is required to do so by law or where the personal safety of a Director, employee, associate, client or any other entity or person is at risk.

Personal data collected through contact with the company may be used to contact the persons to whom it applies, to promote Encompass services. The wishes of individuals who request to be unsubscribed from these contact lists are respected.

Encompass Family and Community Pty Ltd uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Encompass Family and Community Pty Ltd only last while you’re browsing our website. We do not store persistent cookies on your computer.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.