by Rebecca Buntain | Mar 18, 2024
Developed by Chris-Maree Sultmann who has trained in this area for 25 years, this research-informed workshop on risk assessment, developed specifically for Queensland practitioners, positions you to maintain currency in your practice with vulnerable children and families. Assessing risk remains central to supporting families in protecting and caring for their children, yet many practitioners remain unclear about the fundamentals of risk assessment work. The complexities of this work are many, as is the responsibility to ‘get it right’. Tensions exist where some practitioners find it tricky to integrate risk assessment with strengths-oriented practice, or to work together with families in identifying risk and building safety for children. This workshop ‘digs deeper’ into these questions, identifying the concepts, processes and skills fundamental to risk assessment and exploring how to put these into practice with families.
Who should attend?
Staff from Family and Child Connect services, Intensive Family Support services and any practitioners from across the health, domestic and family violence, education and community sectors who have a direct role in working with vulnerable children and families or who supervise and guide others in this.
We're sorry, but all tickets sales have ended because the event is expired.
-
Session One
September 10, 2024
9:30 am - 12:30 pm
-
Session Two
September 11, 2024 - September 12, 2024
9:30 am - 9:55 am
by admin | Mar 18, 2024
Recording – from case notes to formal reports – is essential to effectively work with children, young people and families. This highly interactive workshop examines the art of recording in various contexts. Learn how to write well structured notes and reports which achieve their purpose as tools to help protect and support children and young people. Participants will learn to apply the ‘rules’ for succinct but effective recording, and increase their confidence in producing effective records to support practice.
Who should attend?
Government and community agency workers, family support workers, youth workers, foster and kinship care support workers, intervention service workers.
We're sorry, but all tickets sales have ended because the event is expired.
-
For the Record
August 27, 2024
9:30 am - 4:00 pm
by admin | Mar 18, 2024
Administration workers are often the first persons with whom a client of your agency will have contact. When that initial contact is by an upset, highly anxious or angry client, it is not easy to find the right response. This workshop equips and supports administration workers in their role of providing ‘first-up’ responses to clients and members of the public who present in person at reception or over the phone. We consider how to interact calmly and safely with people who are presenting in a state of crisis, including how to convey empathy while encouraging de-escalation. A workshop for all administration workers who may be ‘first-up’ in responding helpfully in difficult situations or helping to de-escalate potential crises.
Who should attend?
Administration workers in human service agencies who have direct ‘front counter’ or telephone contact with clients and members of the public.
We're sorry, but all tickets sales have ended because the event is expired.
-
First Up
August 8, 2024
9:30 am - 4:00 pm