Bridging Troubled Waters – resolving workplace issues and difficult team dynamics
Positive team dynamics underpin effective workgroups and when all is well, we may take this harmony for granted. But when conflict or personality clashes persist, everyone is affected and productivity can plummet. This workshop considers the tricky issues in managing workplace conflict and tension and restoring harmony. How do you engage ‘difficult’ workers who do not respond to the usual supervisory efforts to address unacceptable behaviour. How do you use your own personality and negotiation skills to ensure fair dealing while getting to the source of trouble? What strategies and techniques might help? This workshop is for competent supervisors who need a few more ‘tricks up their sleeve’ for resolving workgroup issues and for those who want to avoid such issues arising.
Who should attend? Team leaders, supervisors and managers responsible for workgroups in both government and community agencies.Make an enquiry
Digging Deeper – risk assessment and strengths-based family work
Is risk assessment still relevant in child protection when you work from a strengths-based framework with families? Of course! Assessing risk remains at the core of protecting children and young people. Yet what some find tricky is how to integrate the risk assessment process with a strengths-oriented approach to practice. This workshop ‘digs deeper’ into this question, reviewing contemporary understandings of the concepts and skills critical to risk assessment and exploring how to successfully enact these in practice while working to engage with families around the safety of their children. The complexities of this work are enormous, as is the responsibility to ‘get it right’. This workshop provides the opportunity to explore your understanding and approach to risk assessment and where it fits with frameworks for inclusive engagement and work with families.
Who should attend? Frontline child safety workers, team leaders and managers, in statutory and community services. Child Safety, Family and Child Connect, Intensive Family Support services and any personnel across government and community sectors who have responsibility for risk assessment in the context of working to support families.Make an enquiry
Starlight, Starbright – practice tools for change in families (one-day)
You have your case plan and are home visiting regularly, but what should you actually be doing when you see your families? You know there must be more to it than having a chat about how everything is going. How do you help families “make the change”? Illuminate, brighten and shine up your practice by participating in this very practical workshop that explores the “how-to’s” of real work with families to achieve outcomes. During this workshop you will have the opportunity to be introduced to a range of practical techniques and tools that you can implement with families during home visits. By the end of this skills-oriented workshop you will have new strategies in your “tool kit” for immediate use in your practice with families in seeking the change they want to achieve.
Who should attend? Family support workers; government and community agency workers providing early intervention and support services.Make an enquiry
SaFa® training – The relationship route to safe families: integrated planning
When faced with multiple complex issues and the involvement of multiple agencies, it can be difficult to ‘hold it all
together’ in working with families towards the possibility of change. A commitment to client-directed planning can
seem at odds with ‘imposed’ goals around child safety, and working with other agencies to ensure integrated support
planning brings its own challenges. This workshop examines:
- effective inclusive support planning with families whose lives may appear chaotic
- inclusive planning in which the process itself engenders hope and promotes change
- working through relationship to craft effective responses and avoid drift of focus.
Who should attend SaFa® training? Child protection workers in government and community based services, including Family and Child Connect, intensive family support, statutory intervention services and FIS, foster and kinship care support, reunification services, Assessment and Service Connect Practitioners and Family Wellbeing services. Both experienced workers and those newer to the field will benefit.Make an enquiry