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About

Encompass Family and Community are consultants in child protection and child and family welfare and community services.  We provide training, research, consultancy and case services to government and community-based agencies in the child, youth and family welfare fields and have extensive experience working with non-Indigenous and Indigenous service providers.

Encompass specialises in cross-sector and cross-government projects, and the development and review of integrated service delivery.  We undertake projects of any size – from one-off focus groups to Australia-wide program development and design.

Anne Elliott and Chris-Maree Sultmann, the co-Directors of Encompass, are social workers who together have 50 years experience in family and community services, with particular expertise in child protection, working with families of children and young people, women’s services and youth services.

Encompass has been operating in Brisbane since 2001, providing services to all Australian states and territories.

Anne and Chris-Maree work with a talented group who bring a range of expertise and knowledge to work across the government and community sectors.  We also work in consortia with other professionals who share our vision and values around promoting excellence in child and family welfare and community services.

anne elliott

Anne Elliott
Director

Bachelor of Social Work
Certificate IV in Assessment and Workplace Training

Anne has been a leading force in child protection practice and policy development...

Anne has been a leading force in practice and policy development in child welfare during her more than 30 years in this field. Her extensive knowledge base is recognised across both government and community sectors. Her work has included direct practice, and policy, program and legislative development in child protection, family support, women’s services, community health, youth services and homeless services. She is passionate about assisting workers in child and family services to apply the principles of respect and relationship in inclusive practice. Anne particularly enjoys working with community organisations where she brings a practical and highly relevant approach to research, service evaluation and organisational review.

chris-maree sultman

Chris-Maree Sultmann
Director

Bachelor of Social Work, First Class Honours
Queensland representative on the national editorial board of the journal Children Australia

Chris-Maree is a sought-after trainer with extensive experience and a fresh approach...


Chris-Maree is an exceptional trainer whose expertise and fresh approach are acknowledged in Queensland and other states. She is passionate about supporting frontline workers and program managers to interpret information from research for effective use in practice. She has over 20 years’ experience in child protection policy and practice work, including the development of state-wide training and best practice resources. Chris-Maree’s analytical skills are highly sought after – she brings to all projects a critical overview of latest knowledge and evidence-based practice.

paula redford-bell

Paula Redford-Bell
Senior Consultant (Training)

Bachelor of Arts, majoring in welfare, psychology, drama and theatre
Certificate IV in Training and Assessment
Circle of Security Parenting Educator
Masters in Child and Adolescent Welfare (current)

Paula is passionate about learning and development for frontline workers and supervisors...


Paula is passionate about learning and development for frontline workers and supervisors in child and family work. She provides an interactive training experience with a focus on supporting participants to develop their knowledge and confidence in practice. Paula is a committed and highly skilled trainer with 20 years of experience in child protection work with children, young people, their families and carers. Paula has significant experience in developing training programs for child protection staff and workers in the community sector, and in child protection training for educators. She is also an accredited Circle of Security Parenting educator, facilitating programs for both Government agencies and private clients.


kristy carr

Kristy Carr
Senior Consultant

Bachelor of Social Work

Kristy’s professional background incorporates both child protection and youth work...


Kristy’s professional background incorporates both child protection and youth work, and she has a keen interest in social justice issues including young people’s and children’s rights to participation. Kristy has extensive experience in program and practice development, working with both government and community organisations in the fields of youth, families, homelessness, disengagement from education and family violence. Her research and evaluation skills are utilised in working alongside services to help them identify and adopt best practice standards to achieve high quality service delivery. Kristy is also a skilled and energetic trainer, bringing practical insights to the on-the-job application of theory.


alison bond

Alison Bond
Senior Consultant (Training)

Bachelor of Arts (Community Social Services)
Certificate IV in Training and Assessment
Graduate Certificate in Vocational Education (current)

Alison is an accomplished and articulate training facilitator...


Alison is an accomplished and articulate training facilitator, integrating her 30 years of practice and management experience with her learning and development work. Alison has worked across the child protection and youth justice sectors in Queensland and New South Wales, bringing a professional maturity to the development and delivery of training workshops. Training participants enjoy Alison’s warmth and humour, finding that she creates a supported and safe learning experience. Alison feels passionate about both the field of child protection and adult education. She joined the Encompass team in 2014 and continues to facilitate a range of Encompass workshops.

norelle mchugh

Norelle McHugh
Senior Consultant (Associate)

Bachelor of Arts, Bachelor of Social Work (Hons)
Bachelor of Arts, Psychology and Maths
Management Committee member, NAPCAN QLD Inc.

Norelle is a highly sought after consultant who facilitates change within organisations...


Norelle is a highly sought after consultant who facilitates change within organisations. She takes a collaborative approach throughout her projects to ensure needs are understood and desired outcomes are achieved. Norelle has worked in the child protection sector for 23 years in both Australia and England. She has performed a range of roles in front line work, policy development and management. Her interest and skills are in the areas of family assessment, family group conferencing, professional development, event planning, group facilitation, research and training. In her work with children, families, groups and organisations, she combines practice wisdom with a comprehensive skills and knowledge base.

Encompass Associates


Paul Testro
Paul Testro Consultancy Services

Paul is a highly respected consultant in child protection...


Paul is a highly respected consultant in child protection and out of home care, with whom Encompass has had the privilege of collaborating on a number of projects over the years.  Paul always brings a broad knowledge base and keen analytical mind to our joint ventures.